Top 10 Pros and Cons of Microsoft Teams

Top 10 Pros and Cons of Microsoft Teams

It’s important to weigh the pros and cons of Microsoft Teams before committing to the platform. Microsoft Teams is rapidly becoming the preferred platform for teamwork in organizations of all sizes. It’s made to facilitate in-the-moment file sharing, project management, and teamwork.

This article will discuss the top 10 pros and cons of Microsoft Teams to help you decide if it is the right platform for your company. Microsoft Teams has a number of advantages, including easy file sharing and compatibility with other programs.

However, there are also potential pros and cons of Microsoft Teams to think about, such as the price and the lack of customization.

If you’re trying to decide whether or not Microsoft Teams is the right platform for you, you’ll want to read on.

What is Microsoft Teams, exactly?

Microsoft Teams is a group chat app that facilitates efficient project management and collaboration. With its powerful search function and ability to connect with other business apps, it speeds up the process of locating specific documents.

Teams can connect to other Microsoft products, like Dynamics CRM and Office 365. A centrally located dashboard allows for the monitoring and management of all team-related activity. When using Teams, you can divide your workspace into specialized areas for managing various tasks.

To have more intimate conversations with certain coworkers, you can also set up private channels. The ability to make and receive live video and audio calls, as well as share desktops, makes this an excellent tool for distributed teams.

Although it can function as a lone means of communication, Skype is typically used in tandem with other Microsoft programs.

 The pros and cons of Microsoft Teams are essential before making the switch

Microsoft Teams’ advantages include its facilitation of enhanced teamwork:

Among the many positives associated with using Microsoft Teams is the fact that it promotes better teamwork. By keeping team members from working on the same projects at the same time, the centralized dashboard can show what tasks each person is working on.

With real-time collaboration tools, file sharing, project management, and communication, it’s simple to keep everyone in the loop and on the same page.

Facilitates a single location for keeping records:

Microsoft Teams provides a centralized file-sharing and storage solution for teams. If you do business with clients and need a safe place to keep copies of contracts, purchase orders, and other crucial documents, this is a great option to consider. Having a safe place to keep records that pertain to your business’s relationships with vendors, distributors, and other outside parties is a plus as well.

Compatibility with other Microsoft programs:

Microsoft Teams is compatible with many other well-liked programs. These include CRM, Office 365, and Outlook. If your company uses one of these platforms, you’ll find it much simpler to centralize operations like customer relationship management.

The 8X8-user configuration in Microsoft Teams improves performance:

8X8’s best cloud telephone systems are widely regarded as the best in the world. Microsoft Teams is unified communication and collaboration solution that includes a cloud-based communications hub with high-end telephony and contact center capabilities. 8X8 is equipped with the brains necessary for call center and call routing tasks.

The 8X8 Work phone service integrates seamlessly with Microsoft Teams in the background thanks to the 8X8 Voice for Microsoft Teams cloud-based PBX-to-PBX integration with the Microsoft Phone System. Microsoft without 8X8 is rather rudimentary.

Teams bots, which are a subset of Microsoft Teams chatbots, can assist you in optimizing your collaboration stack without taking you out of your current session. We have the tools and best practices to get you up and running quickly with Team Bots if you haven’t already.

Microsoft Teams’ Cons:
There are many tools available that are similar.

As it turns out, Microsoft’s own other software is the biggest bottleneck for Microsoft Teams. Even though there are many options, people still have trouble determining which one to employ in any given circumstance. Microsoft needs to better inform its customers about how to make use of its software. Review the following infographic for a breakdown of some of the best-known Microsoft 365 programs.

Poor search capabilities may be a hindrance to teams:

Microsoft Teams’ subpar search capabilities are a major drawback. This can be a major issue if your team regularly uses the tool to store sensitive information or if other people have access to the information stored there. The search feature is sometimes extremely simplistic and lacks the extensive personalization options that one might anticipate from a Microsoft product.

Can be a pain to modify:

Despite Teams’ attempts to be a universal service, many business owners would rather have a tailored experience. Unfortunately, Microsoft doesn’t make this simple, many business owners would rather have a tailored experience. Unfortunately, Microsoft doesn’t make this simple. Even though the company provides some room for personalization, altering the program’s aesthetics can be a challenge.

It may cost a lot:

Microsoft Teams is included in Office 365 at no additional cost, but its value is not to be underestimated. Subscription fees already include this cost. If your company is small and has only a handful of workers, you may be able to afford it. Larger businesses may find the expense prohibitive.

Possibility of endangering safety:

Anyone can put together a team if they want to. While this provides exciting new opportunities for collaboration, it also raises some serious safety concerns. Intruders in the Teams channel could potentially upload malicious files. Employees run the risk of inadvertently sharing sensitive data by uploading their own files.

Data in channels are vulnerable to theft or compromise if unmanaged devices from outside the organization gain access to Teams.

 Microsoft Teams, an innovative new approach to teamwork.

Options for Assistance and Education:

Once we’ve weighed the pros and cons of Microsoft Teams, we’ll investigate whether or not the company offers assistance and training.

The quality of customer service provided is also crucial when deciding on an enterprise collaboration tool. Teams, along with the other Office 365 services, receive support from Microsoft, but the quality of that support depends on the type of Office 365 subscription you have.

Companies that subscribe at the lower tiers will get less help than those that pay more. Consider the pros and cons of Microsoft Teams and any available training programs if you’re new to using collaboration tools like Teams.

Support is most useful when you’re having trouble, but it can be less useful when you’re just curious about how a tool works. Find out more about the leading cloud-based telephone systems for businesses today.


After weighing the pros and cons of Microsoft teams and their support infrastructure, you’ll be in a better position to decide whether or not they’re right for your company. Microsoft is hoping for a perfect score of 8X8.

Finally, we can state that Microsoft Teams is a powerful and widely used team collaboration tool that can benefit organizations of any size. Teams can now easily keep track of their progress on projects, share relevant files, and work together in real-time.

Teams have many advantages, but there are also some disadvantages to think about, such as the price and the lack of customization options. However, if your Microsoft team uses 8X8, your company will see increased productivity. For further assistance, you may connect with our team of experts at Hippothemes.

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